Deel Vs. Gusto - A Detailed Comparison of the EOR Solutions

Deel is a cloud-based payroll and compliance solution platform that simplifies global talent acquisition. It takes on the responsibility and legal liability of hiring international employees, their payments, and onboarding.  

Though Deel is popular with companies hiring globally, the platform has several drawbacks. According to G2 reviews, the software has several billing errors; communication is complicated, and invoices are sent over a year later.

Moving to Gusto, another payroll and HR software specially designed for small businesses. This online payroll software takes responsibility for payroll processing, tax filing, and employee benefits, such as health, retirement, and more. 

Over 300,000 modern employers use this platform. However, some users face difficulty in dealing with Gusto.  According to G2 reviews, Gusto makes tax errors, and the support team refuses to fix them. The platform also has payroll issues, and the team is not helpful in resolving the bugs in the system. Further, the software does not have transparent pricing, and it’s pretty expensive to onboard an international workforce. 

What is Deel?

Deel is a global EOR that enables companies to hire, onboard, and pay employees. With Deel’s tech-enabled self-serve process, organizations can legally hire full-time employees or contractors worldwide in minutes. It serves 150+ countries and runs international payroll with local payroll experts and local entities. 

Features

Global Payments:

Deel supports payments to remote employees, contractors, and freelancers worldwide, providing a hassle-free solution for businesses with international teams.

Contract Management:

Deel assists in creating, signing, and managing contracts. This includes real-time contract monitoring, automated compliance flags, and an e-signature functionality.

Employer of Record (EOR):

Deel is an EOR in over 150 countries, offering real-time legal updates and an AI-powered risk assessment to ensure compliance with local regulations. 

Multi-Currency Support:

Deel allows businesses to process payments in multiple currencies, making it convenient for organizations and workers to pay and receive payments in their desired currency. 

AI-Powered Risk Assessment:

Deel offers AI-powered solutions to assess and mitigate global employment risks, making the hiring process smoother and more secure. 

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What users like about Deel?

Global Reach:

Most Deel users appreciate its extensive global reach. So, their international workforce management regarding payments and compliance becomes very smooth.

User-Friendly Interface:

Deel’s intuitive and user-friendly interface suits users with varying technical expertise.

Contract Management Features:

Many Deel users like its contract management features valuable, such as real-time monitoring, automated compliance flags, and e-signature functionality.

Compliance Assistance:

Some users like Deel’s proactive approach to compliance monitoring and transparent reporting.

What do users dislike about Deel? 

Limited Integrations:

Some users have reported that Deel's integrations with other tools may be limited compared to other platforms, potentially impacting the overall workflow efficiency. 

Pricey:

Some users, especially small businesses, find Deel expensive compared to other service providers.

Communication problem:

Some users find Deel’s communication system complicated and delayed. Sometimes, Deel's local teams’ responses are too slow and infrequent, leading to dissatisfaction, especially in time-sensitive situations like obtaining visas.

Insufficient Tax Guidance:

Users have also mentioned insufficient tax guidance within the platform. They expect better support in navigating tax-related challenges.

Customization issues:

Deel’s platform does not provide a customization facility to get tailored contract templates. 

What is Gusto?

Gusto offers modern HR features like payroll, benefits, hiring, management resources, and more — everything in one place.

Features

Payroll Processing:

Gusto allows automated payroll calculations, tax filings, and compliance management to ensure accurate and timely payments.

Benefits Administration:

Gusto manages employee benefits, including health insurance, retirement plans, and other perks, focusing on simplicity and ease of use.

Time Tracking:

Gusto allows employees to log their hours easily and helps to track time worked. It also helps with payroll calculations. 

Tax Compliance:

Gusto takes responsibility for keeping businesses compliant with federal, state, and local tax regulations.

Employee Self-Service:

With Gusto’s self-service portal, employees can access and manage their personal information, view pay stubs, and update details independently.

What do users like about Gusto?

User-Friendly Interface:

Users appreciate Gusto’s user-friendly interface, making navigating easy for administrators and employees.

Efficient customer services:

Users like Gusto’s customer service as it provides human chat service. Experts directly communicate and resolve issues.

Efficient Tax Calculation:

Users appreciate Gusto's capability to centralize all tax forms, providing easy access during tax time. Based on state and federal rates, its automatic tax calculation is a standout feature, eliminating concerns about overpaying or underpaying taxes.

What do users dislike about Gusto?

Pricing Complexity:

Some users find Gusto's pricing needs to be more transparent. It imposes additional fees for certain features that potentially lead to unexpected costs.

Limited Advanced HR Features:

Some users with advanced business needs find that Gusto's HR tools are less extensive than those offered by dedicated HR platforms. The absence of features like e-signature is disappointing.

Integration Challenges:

Some users have reported challenges in integrating with specific third-party tools.

Why is Gloroots a better option?

You are already aware of the benefits and limitations of Deel and Gusto. Let’s learn about another global EOR service provider, Gloroots, its features, and services, and find whether it is a better option for your organization.

Payroll & Benefits

Gloroots provides an easy cross-border payment system for your global team. They support multiple currencies and even crypto payments, giving employees more options. It also ensures transparent payroll and offers competitive currency exchange rates.

Employer of Record (EOR) Capabilities

Gloroots makes handling your global employees easy. It offers a Self-Service Portal and also helps with compensation management and taxes. With Gloroots, you have better control over hiring, onboarding, and managing your international team.

Contractor Management

Gloroots has a 6-stage automated contract process, making onboarding superfast. It provides a single dashboard for tracking progress, managing employment contracts, leaves, and payouts, and monitoring onboarding progress across different countries.

Complete transparency

Gloroots keeps everything clear by providing detailed monthly reports. These reports cover resource usage, foreign exchange rates, employer liability, and a breakdown of EOR fees.

100% Compliance

Gloroots helps you to stay compliant with every domestic and international law, including local tax rules, country-specific insurance coverages, etc.

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Wrapping up

Gloroots offers efficient EOR solutions that are suitable and affordable to businesses irrespective of size. Its customizable and data-driven solutions can fulfill remote employee support needs. 

Gloroots stands out by offering features like ROI tracking for HR initiatives and tools to resolve conflicts. 

If you want a better option than Deel and Gusto, try Gloroots today.