DevOps Engineer | SDE - 1 | SDE - 2

Preferable Location(s):

Pune, India | Mumbai, India | Chennai, India | Delhi, India | Hyderabad, India

Work Type:

Full Time

Salary Range:

$65K - $70K

Apply Now

Role: AI Software Development Lead

Function: Engineering

Location: Remote

Type: Full-time

Compensation: Not specified

Industry: AI, Medical SaaS

About Company

A medical AI SaaS company building software for the U.S. dental market.

The company helps dental teams run smoother, grow revenue, and improve patient experience. It replaces scattered tools and manual work with one integrated platform trusted by thousands of practices.

The platform brings analytics, scheduling, communications, payments, and marketing automation into a single system.

Position Overview

You'll spearhead the technical development of AI-powered products that automate patient interactions for hundreds of dental practices. You'll architect and build voice and chat-based AI systems handling thousands of conversations daily while maintaining HIPAA compliance. As the conversational AI chatbot stabilizes, you'll take technical leadership of additional AI initiatives across the platform.

Role & Responsibilities

Lead technical development of conversational AI chatbot from current phase through production scale
Define technical strategy and architecture for AI-powered features across the platform
Design and implement scalable AI conversation systems handling voice and chat across multiple channels
Architect LLM integration strategies balancing response quality, latency, and cost optimization
Design multi-turn conversation flows with state management and context retention using LangChain
Integrate with practice management systems (Dentrix, Open Dental, Eaglesoft) for real-time data synchronization
Provide technical mentorship to junior developers and collaborate across US-India time zones

Must Have Criteria

7+ years of software development in Python experience with demonstrated progression of responsibility
2+ years of hands-on experience building and deploying AI/ML systems in production
Prior experience building chatbots, voice assistants, or conversational AI systems in production
Proven track record of shipping LLM-based applications (GPT-4, Claude) in production environments
Strong proficiency in Python for AI systems development
Experience with LLM frameworks like LangChain, LlamaIndex for orchestration
Experience leading technical initiatives or mentoring development teams

Nice to Have

Experience building voice AI systems or telephony integrations (Twilio, Vonage)
Knowledge of healthcare/HIPAA compliance requirements
Bachelor's/Master's degree from IITs/IIMs or equivalent top-tier institutions
Previous experience in SaaS or B2B product companies
Background in NLP or speech recognition technologies

What We Offer

High ownership and autonomy in building cutting-edge AI products
Direct impact on thousands of dental practices and patient experiences
Flexible scheduling and support for growth and development
Opportunity to work with latest LLM technology in healthcare applications
Cross-functional collaboration in a mission-driven, execution-heavy environment

FAQs

Have questions about our features or pricing?

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